Big Science Out Of A Small Lab

Originally published in the Record
KITCHENER — In the lab at Rapid Novor, a molecular scientist lays bare the microscopic-building blocks of antibodies that are increasingly used in the fight against cancer, diagnostics and new medicines.

Rapid Novor, a startup that went through the Accelerator Centre in the David Johnston Research and Technology Park, is now based at 44 Gaukel St. in downtown Kitchener. Specializing in what’s called protein sequencing, the six-member team is among a small, but growing, number of biotech startups in the region.

The human body produces antibodies to fight diseases and infections. Antibodies are made of protein. And protein is made of amino-acids — the building blocks of human life.

There about 20 common types of amino acids. Rapid Novor has combined its software with the latest in laboratory equipment and, after investing a million dollars to open the lab, it can quickly determine which amino acids make up an antibody. Just as importantly, it discovers the order, or sequence, of those amino acids, which are long, chain-shaped molecules.

That information is used to make drugs, diagnose diseases and treat cancer, said Zac McDonald, a molecular scientist and biochemist at Rapid Novor.

“That’s why the interest in it is so high because there is a lot of potential for using antibodies in cancer treatment,” said McDonald.

The antibodies can direct drugs to the right targets or block certain pathways associated with cancer.

“It is a huge, multibillion market,” said McDonald, who emigrated from South Africa in April to join the startup in downtown Kitchener.

The lab where McDonald works is the first of its kind in this region, and among the few anywhere that has the equipment for what is called next-generation-protein sequencing.

Traditionally, that would take up to two months to do Rapid Novor can do in one week. It is because of the latest equipment in mass spectrometry lab coupled with the algorithm developed by one of the startup’s co-founders — Dr. Bah Ma, the president and chief scientist at Rapid Novor. Ma is also a professor at the University of Waterloo.
Gene sequencing is not new. Using a sample of saliva, there are companies that sequence the genes in your DNA to see what diseases or conditions you are likely to develop during your lifetime, or where your ancestors are from. That’s called genomics.

Protein molecules are made up of long chains of amino acids. Identifying the different parts of that chain, and the correct order of those parts, is called proteomics. Rapid Novor has the first proteomics-grade lab in this region.

It April 2015 Ma, a professor at the Cheriton School of Computer Science at the University of Waterloo, was ready to commercialize his algorithms that automated a key part of this scientific field. The sophisticated machines analyze the protein samples, identifying the amino acids and producing huge amounts of information.

In the past it would take a scientist up to two months to sort all of that information. Ma’s algorithm does that automatically and quickly. Rapid Novor can have results for clients, which include big and small pharmaceutical companies, in three weeks. For a special fee it can be done in as little as one week.

In the past year, it has completed the protein sequence for 120 antibodies.

Mingjie Xie, a co-founder and chief executive officer, said there are tens of thousands, even hundreds of thousands of pieces that make up a protein sequence. The antibody samples that arrive in the lab are in a solution and, at 200 micrograms, are invisible.

After adding enzymes, shaking, spinning and heating a sample, the antibody is broken into its different parts, and ready for analysis in a mass spectrometer machine. That information, coupled with the startup’s algorithms, puts this small lab at the cutting edge.

“This technology is fairly new,” said Xie. “To be able to use it in commercial settings, this is very new service.”

SSIMWAVE Focuses on Viewer Experience and Delivers a New Gold Standard in Video Monitoring and Optimization for Broadcasters

We’ve all tried to watch our favourite movie, TV series, or live event and become frustrated by the video or sound quality, the placement of ads, or the loading speed. For viewers, the experience is annoying, disappointing, and probably results in them giving up and moving on to another source of video, but, for broadcasters, studios, and video delivery services, it could mean lost revenue.

That’s where SSIMWAVE comes in. For the first time in history, the company provides the media and entertainment industry with a solution based on real-time viewer intelligence to deliver the ultimate viewer experience – from the camera to the screen. The technology starts with the most accurate and complete video quality measure ever built. By accurately modeling and measuring human viewers’ quality-of-experience (QoE), video broadcasters can take full advantage of digital efficiencies to architect encoding and stream optimization to meet or exceed consumer expectations.

SSIMWAVE’s end-to-end products are in market with leading broadcasters, production studios, and telecom companies and they are delivering real results. SSIMWAVE software allows these companies to utilize viewer intelligence data to accurately predict viewer experience and create a consistent and common reference point for video quality – something the industry has never seen before. That means companies can eliminate the trial and error process when it comes to testing infrastructure and delivery methods and can ensure a consistent viewer experience regardless of what device or platform the video is being delivered on.  The result is that viewers get the best possible experience and broadcasters can create efficiencies and make guarantees to content producers and consumers on the quality of the viewer experience for any screen anywhere.

The company, founded by University of Waterloo professor Zhou Wang and PhDs Abdul Rehman and Kai Zeng, is the result of 25 years of research and development. Impressively, the technology is built on SSIMPLUS, the next generation algorithm based on Professor Wang’s breakthrough structural similarity (SSIM) algorithm that won an Engineering Emmy Award last year for its impact to the TV industry over the last decade and which has resulted in almost 40,000 academic citations – far more than any other work in the space.

In 2013, the University of Waterloo provided the SSIMWAVE team with funding to get their project off the ground. That injection of capital helped them build the product. Once they were ready to begin selling into the market Gary Brock, Director of Strategic Initiatives, introduced the SSIMWAVE team to the Accelerator Centre (AC).

In 2015, they joined the Accelerator Program and immediately began utilizing the mentorship available to them. “Both Kevin Hood and Kevin Elop were very helpful to us, ” CEO and Co-founder Abdul Rehman recalls. “When we started, we were engineers. We had no business experience. Working with the mentors gave us the confidence to grow our business knowing that whatever challenges we ran into, someone at the AC would be there to help us put the pieces of the puzzle together. They gave us the confidence to be successful.”

In June of this year, SSIMWAVE relocated to a new office space to accommodate their rapidly growing staff, including the addition of an experienced executive team including Dianne Mercer for sales, Saj Jamal for marketing and Steve McCartney as President to oversee business development, operations and strategic growth. The AC’s flexible programming means that even though they are no longer located at the AC facility, they can continue to utilize the mentorship until they graduate from the program. “One of our biggest priorities now is building our team up to be ready to grow and scale rapidly,” Abdul says. “Now, the mentors can advise not only our founding team, but our new staff members as well to help them excel in their own roles.”

Over the next few years, SSIMWAVE is expected to continue to grow rapidly and become the international, gold standard for measuring video quality. “We look forward to seeing SSIMWAVE in the credits of every movie or TV series made,” Abdul says. “We’re actively putting the pieces in place and we are ready.”

Engineers for Hope Bring Clean Water and Sanitation Facilities to Underprivileged Communities

20 million people in Bangladesh drink from contaminated water sources and 2.5 billion people around the world do not have access to sanitation facilities. What began as a student group, comprised of six University of Waterloo students, has turned into a social innovation powerhouse that promises to bring clean water and proper sanitation facilities to those people.

In June of this year, the Accelerator Centre welcomed, Engineers for Hope (EFH) to our headquarters facility in Waterloo so they could continue combining their passion for helping others with their technical skills to improve lives around the world.

Starting with their first project in Khuskshia, Bangladesh in late 2016, EFH works to install hand pumps that deliver water to under served communities and establish infrastructure that supports proper sanitation facilities.

EFH completed its first project in Khukshia, Bangladesh between September 2016 to December 2016, where the organization installed eight hand pumps in order to give the rural village’s residents access to clean water.

CEO and Co-founder Nirbhay Singh started the organization with co-founders Rumman Rahman, Adnan Abu Atiya, Tariq Hasan, Shihab Saadeldeen, and Youssef Zaki after witnessing the impact of poverty and lack of access to clean water in India as a child. “We want work together for the betterment of these people,” Nirbhay explains. “This feeling is better than having a job,” Rumman adds. “It’s the satisfaction that you can make a difference. Now that we have a platform to do so, we want to take full advantage of it.”


While at the Accelerator Centre, EFH is accessing mentorship and expertise from the in-house mentor team as well as specialist in the not-for-profit space to help them plan and execute on future projects. “It’s been really great in terms of connecting with people, networking , and getting mentorship,” said Nirbhay. “They know what they are doing and they are experts in providing guidance.”

In addition to bringing clean water and sanitation infrastructure, EFH is focused on sustainability. “We want to make sure that whatever we do in the rural community, it’s sustainable,” said Nirbhay. “Our infrastructure is built by locals and maintained by locals.”

EFH is currently planning for their next project, also located in India. The project is estimated to begin later in 2017.

For more information on EFH visit:
http://www.engineersforhope.com/

Turn Your Brand Stories Into Sales

We’ve covered the importance of brand development for startups and the role of storytelling in connecting with potential customers. Now we are going to turn it around and talk content marketing – how to turn your stories into sales.

The term “content” covers a lot of bases. It can be anything from a blog post, an ebook, a video, a case study, the list goes on and on. Developing a content strategy means figuring out how to deliver just the right amount of content to your prospective customers in just the right place, at just the right time.

For today’s consumers, with high expectation and short attention spans, getting content right is critical part building a business.

We sat down with Milestone Integrated Marketing Partner, Stacy Barr to learn how he feels about content marketing and how he recommends his client implement content into their overall strategy.

Clinton: How important do you feel is content generation for a business?

Stacy: Crucial. We live in a world of click bait, top 5 lists and such.  We are consuming content on an ongoing basis. Our appetite for content is increasing but the depth of the level which we want to engage with each piece of content is decreasing. No one wants to read a twenty-page white paper. What we are focusing on right now is a lot of content generation that is focused on quick two minute, three minute, four minute reads.  You get the story, you get the idea and then you’re out.

The days of twenty page white papers, fifteen page brochures and just shoving it down people’s throat at the start of their purchase journey or when they are just getting interested, are not only dead, they should have been dead a long time ago.

Clinton: Let’s talk about that.  In a digital journey it is probably not a good idea to try to bank on someone just reading your white paper and becoming a qualified lead, interested in your brand or your product.  So should startups design their content strategy and change what they deliver along the sales journey.

Stacy B:  The great thing about content is that it applies differently to different levels of the purchase chain. For example, If I just met you, I would never start telling you my most intimate details of who I am. I’d start at a high level. It’s the same as if you are trying to sell something to somebody.  At the top level of that purchase funnel, tell stories, give them that sixty second pitch. If they are interested take them on a journey, start feeding them specific content that matches their interest.  When I’m ready to purchase, the content you are going to give me is going to be different from when you’re just trying to get my interest, because my engagement with you as a brand is going to be totally different.

Also, if you are a young brand and you’re trying to get traction you don’t always have to create your own content but you can utilize existing content to go back and communicate your point of view. You can comment in an interesting, engaging way which starts to create conversations.  

Clinton: If I am a startup founder and I want to utilize existing content  or create my own, what’s most important

Stacy: I think personality is a key part of it. Look at Elon Musk, so, some of his ideas are absolutely, completely out there but he has a personality, he has an approach.  He’s trying to change the world and it makes him interesting. The last thing anybody in the world wants is a young startup, creating another white paper, another webinar, another boring approach, right?  Intrigue me, interest me, take your story and put a spin on it.  

Clinton B: That’s great. How about measuring success. I think a lot of start-ups spend a whole lot of time on gaining twitter followers but they’re not going into a sales funnel, they’re not becoming advocates or ambassadors. What’s the value in that?

Stacy B:  Nothing, right?  We have a lot of our clients who have in previous years focused on exactly that, those metrics of success; this idea that simply having followers on twitter or Facebook is a metric of success. But is it? With new algorithms, your followers may not even see your posts – especially on social platforms where advertising is their key revenue generator.

The problem is that even with SEO hopefully getting someone to your website.  You only get one chance to make a first impression. You’d better make sure it’s good, because that person has taken the time and energy and you could be a qualified lead or a qualified prospect.

I worked with a brand that had hundreds of thousands of followers and their sales were tanking.  Their followers only joined the social media channel to get a coupon. After that they didn’t care, so they were deaf to the message They didn’t even see it.  They joined to grab a coupon, they haven’t engaged with you since  

Clinton B: So, it comes down to your engagement?

Stacy:  Absolutely. An engagement for purpose.  At the end of the day we are all in business to promote our product or our service, so at the end of the day if you are not leading your followers  towards a sale, or an ongoing relationship that leads to continued sales, it’s probably a wasted opportunity.

Tech and The Arts at 44 Gaukel

When we opened our Hardware and Advanced Manufacturing Lab almost a year ago, we wanted to build a place where the Arts, technology, and broader community could come together and support each other. Expanding our operations into the Kitchener downtown core allowed us to have a deeper impact in the Waterloo Region beyond supporting tech startups and companies. Being located in the core of downtown comes with unique opportunities to work with organizations that strive to improve the everyday well-being of youth and underprivileged groups and we’ve welcomed the opportunity to expand our impact on the community through the programs in the building.

One of the core mandates when opening the facility was to create an Arts and Tech collision space. Partnering with ArtsBuild Ontario meant that the floor would be inhabited not only by hardware and IoT startups, but also arts organizations and freelancers. ArtsBuild Ontario also facilitates a rehearsal space, which has seen more than 700 booked hours since we opened our doors officially in the September of 2016.

Along with the internal Arts & Culture community within the building, we’ve also connected with the larger Arts community in the Waterloo Region. We partnered with ArtShine/Arts4All, a local organization that provides Arts programs to groups that might not normally be able to afford them, to create a brand-new gallery space in the building. The O Gallery @ 44, opened on May 25th, 2017 with more than 150 pieces of art from students, refugees, and freelance artists. The gallery opening was an incredible success and brought hundreds of people through the space to showcase the work being done here by both the arts and technology communities.


In addition to the partnerships we’ve formed with the arts community, the Accelerator Centre has also developed a strong connection with the charity organizations House of Friendship and Junior Achievers. The House of Friendship held their February team meeting in the Lounge at Gaukel and then had a full tour of the space where they were able to learn more about both the technologies being developed here and the arts community. Some of the AC companies even have begun discussions with the House of Friendship to help volunteer at some of their summer camps and events. Junior Achievers will be holding their summer camps at the facility in July and August and working with resident company InkSmith.

Expanding our operations into the Kitchener downtown core has allowed us to have a deeper impact in the Waterloo Region beyond supporting tech startups and companies. At 44 Gaukel, we’ve taken the opportunity to better support hardware, IoT and advanced manufacturing startups, and used it to connect with the Arts, as well as work with local charities and NGOs. If you’re interested in learning more about the organizations we mentioned or to donate to their causes, please check out their websites:

ArtShine/Arts4All

House of Friendship

Junior Achievers

As well, if you’d like to know more about how to rent the rehearsal or classroom space, check out Space Finder Waterloo Region or contact Eilidh Fisher at eilidh@artsbuildontario.com.

3 Steps to Building an Authentic Startup Brand

As a startup founder, you know you need to develop a brand, but do you really understand what that means?

What exactly is brand? If you are like most people, you probably thought “logo” or maybe the words ‘reputation” or “target market” came to mind.

Brand, at least a good brand, is EVERYTHING. Mission, logo, messaging, stories, customer descriptions, employee’s, reputation, sales – all of it. Good branding encompasses everything that increases the value of your startup, inspires your team, and helps you get new customers.

Often times, entrepreneurs struggle to define themselves and carve out a brand in a space that might be new territory or worse overcrowded.

We spent some time with Milestone Integrated Marketing Partner, Stacy Barr, to discover what it takes to build an authentic brand as a startup company.

Prioritize Defining Who You Are Over Your Logo Design

Far too often, companies make logo design their number 1 brand priority. While logo design and defining your visual identity is important (and fun), it’s not a make or break element of your brand.

“Let me start with the biggest mistake a lot of companies make, Stacy explains. “The biggest mistake that a lot of companies make is they say, ‘The first thing I need to work on is my logo.’ No. That’s absolutely the wrong thing to do. I don’t care what your logo looks like. Do we think Budweiser’s logo is great?  I don’t know.  Do you think Coors Light, looks great?  What about IBM?  It doesn’t matter. Get a logo done as inexpensively and with the best quality that you can, but the first to focus on is to figure out who you are and find your voice.

To start defining who you are as a company, ask yourself:

  • What problem does your product solve
  • Who are your competitors (Don’t say “No one”. You have them. Think harder.)
  • What makes your product unique
  • Who are your customers – How do they speak, live, make purchasing decisions, etc.
  • Why would they choose your solution over another option

Learn to Tell Stories

Storytelling is essential for every brand – even B2B brands. Stories evoke emotion, emotion moves people to action, and people make purchasing decisions (not corporations). Whether it is for developing key messages or pitching a sale directly to a customer, learning to incorporate stories into your brand will strengthen it.

“I love the fact that you bring up storytelling because it’s absolutely crucial,” says Stacy. You’ve probably seen people say ‘I’m a B2B company so I speak this way because I speak to CEO’s or CIO’s’ or ‘I’m a B2C company and I speak this way because I speak to Mum’s or Kid’s or Dads’

But the problem with that is it puts people into these buckets. I’ve been in presentations with CEO’s and CIO’s and CFO’s and they are just people as well. Tell a good story. Speak human to human.”

Build Credibility Through Advocacy

So you’ve defined who you are and you have developed a bank of stories that support your message, now you need to help your customers trust you and your brand. With increased access to information, customers are increasingly aware of when they are being marketed to and are reluctant to make purchasing decisions based off of marketing campaigns alone. They are increasingly looking online for reviews from people who have already used the product. It’s important to find brand advocates early on, get their testimony, and use that to build early trust with the brand.

“We know that consumers are very wary of marketing. They can filter very easily. Even though they recognize that a lot of social media and Google reviews have been taken over by professionals, the idea of testimonial, of having someone else tell you something still carries weight,” Stacy explains. “It says ‘Look, someone else had tried it, someone else has tested it, someone else has gone through the process, that someone also thinks that it’s a great idea.’ It adds a ton of credibility.

With these pieces in place, you’ll be well on your way to building a strong brand for your startup that will resonate with your audience and be able to grow as your company does. 

eleven-x Leads the Way in Canadian Smart City Connectivity

The last few months have been busy for Accelerator Centre client, eleven -x. The network operator, who launched Canada’s first carrier-grade low power wide area network built for IoT, has started a pilot project with the Region of Waterloo which is a North American first, expanded their network across Canada, and increased their role in the LoRa Alliance™.

Founded in 2014, the eleven-x network, built on  LoRaWAN™ open standard technology, offers private businesses, manufacturers, and public institutions the ability to connect to “things” remotely and collect data from them via inexpensive, low power devices.

In 2015, they joined the Accelerator Centre in order to leverage the mentoring and resources available to startups to help their business grow. “We came to the Accelerator Centre for the mentorship opportunities. We had a lot of great ideas in the beginning, but there wasn’t necessarily a market fit. The mentors helped us through that,” explains CEO and Co-founder Ryan Hickey.

New IoT Projects

A recent development with the Region of Waterloo will result in Canada’s first Smart City Water Monitoring project utilizing the LoRaWAN network. Currently, the Region collects data on its water supply through a manual series of data collections from over 700 wells. The delays in data collection limits the ability for the Region to make decisions on it’s important water supply. The implementation of low-cost monitoring devices connected to the eleven-x network allows for real-time data and automated event-driven alerts that have the potential to save time and money and provide better quality services to residents.

Expanded Network

As a response to the increasing demand for Smart City programs nationwide, eleven-x announced this week the expansion of their network to 22 markets covering 60% of Canada’s population. “Our coast-to-coast network expansion supports Smart City programs, enabling application and low-cost device connectivity to take IoT to another level and reinforces our leadership position. The list projects we are involved in continues to grow alongside the numerous organizations across Canada looking to reduce costs, increase productivity and enhance their service offerings.” says Chairman and Co-Founder Dan Mathers.

Leading the Way 

As leaders in the Canadian IoT space, eleven-x has also expanded their role within the LoRa Alliance, a global association of some of the world’s top companies which provides open standard technology for secure, low-cost, low power IoT connectivity,. The transition to the Contributor Member level will allow the Alliance to leverage eleven-x’s expertise to further innovation in the global IoT space.

The worldwide IoT market is expected to continue growing rapidly and is estimated to be valued at more than $10B by 2023. As the market expands, eleven-x will continue to innovate and lead the way in Canadian IoT connectivity solutions.

Media Release: The Accelerator Centre Announces Cohort 6 of their AC JumpStart Program

June 15, 2017

Waterloo Ontario – The Accelerator Centre is pleased to announce Cohort 6 of the AC JumpStart program. The program provides each recipient $30,000 in seed funding and $10,000 of mentorship.

56 Studios

Brothers DePaul

Eagle Vision Systems Inc.

EMAGIN Clean Technologies Inc.

Finservices Inc

Healthy Pets

Jobbee Technologies Corp

Load Army

NanoCnet

Oko Social

Quali Robotics

RascalTech

Serenity Bioworks Inc.

Site Safety Solutions Inc. REBAR Safety

Teal Software

The Hockey Pro

Traffic Is Currency

Vena Medical

Visa Run Inc. (Trade Name: Sherpa)

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About AC JumpStart

AC JumpStart is funded by FedDev Ontario and delivered in partnership with Conestoga College, Wilfrid Laurier University and the University of Waterloo.

The AC JumpStart program began in January 2015, with three cohorts of companies participating in the program in 2015, and two cohorts annually in subsequent years. Each cohort receives funding and mentorship over a 12-month period. Over the four year term, the program will support 180 companies. 

About the Accelerator Centre

Our world-renowned, four phase accelerator program was developed based on our proven methods and best practices from accelerators and incubators around the world. The program, combined with our proven mentorship model, gives you the resources and guidance you need to grow all areas of your business, get your product to market faster, increase sales, and scale.

For more information visit www.acceleratorcentre.com. 

About FedDev Ontario

FedDev Ontario delivers programs and services to help create, retain and grow businesses, cultivate partnerships and build strong communities. The Agency’s programming is designed to support a strong southern Ontario economy and position the region to compete globally.

For more information visit www.FedDevOntario.gc.ca.

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For more information contact:
Tabatha Laverty
Community Manager
tlaverty@acceleratorcentre.com

Are you the right person to lead your startup?

In our last post, Common Attributes of Successful Startup Founders, we discussed the importance of curiosity, courage, patience, and resilience for startup founders. But we also believe that being a CEO of a startup requires a little something extra.

This is hard for a lot of entrepreneurs to accept, but the reality is, not every startup founder makes a good CEO – in fact, many don’t.

In the early days, founders manage all aspects of the business: product development, marketing, HR, finance, you name it! We call this type of CEO the Chief Everything Officer. But at some point the CEO must make the transition to a true Chief Executive Officer and the skills that helped you build your business might not be the right skills to help scale your business to global success.

Accelerator Centre mentor, Jackie Lauer builds conversations about leadership into her coaching with Accelerator Program clients early on. “Startup founders should think about their leadership team the same way they think about developing their product – there should be a strategy and a plan,” she explains. “Founders can hold leadership positions within an organization without being the CEO. A founder will always be a founder but what you need in a CEO might change overtime.”

Vidyard CEO, Michael Litt, recalls his founding team’s transition to an executive team.

“In our case, there were three people, so there was no CEO. There’s people who write code, and there are people who do everything else. As you grow, your needs for individuals in hyper-focused roles grow in certain areas, like sales, marketing, operations, and finance.

As we continued to bring people into our business, my role modified to manage the output to those people so that I could truly become a CEO. That allows you to become the chief our your executives, represent their interests to the board, and represent the boards interests back to them. When I think of a “true CEO”, I think of the importance on focusing in innovation, culture, does our business have enough money in our bank account to sustain itself.”

So what qualities do you actually need to be a true CEO?

Along with the attributes that make a good entrepreneur in general (remember our last post!), a good CEO is a systems thinker, interested in looking at the business as a whole. They are able to separate themselves from the love affair with the product and focus on growth, something technical founders usually find quite challenging.

Also, the CEO’s leadership is essential in developing your company’s culture. The CEO should embody the vision and values of the organization and has to be interested in leading people towards that vision.  

What to do if you decide you are not the choice

First, congrats! It takes a true leader to know when to play their strengths and when to look for support. Take some time to mentally process your decision and communicate it to your team.

Secondly, remember that organizational leadership should be a strategy. If you don’t have the right skills, experience, or network to be the CEO, make a list of the skills, experience and network you DO need.  

Finally, find a mentor or recruiting pro to help you find the right person. Take your time and don’t let outside factors influence your choice. Hiring a CEO is a challenge and you want to make sure you get it right!

About the Authors

Clinton Ball is the Director of Client Programs and Initiatives at the Accelerator Centre in Waterloo, Ontario.  As the co-founder of a small software company, Clinton can relate to those building out a technology company and is passionate about helping other entrepreneurs build and scale their companies. When he’s not designing or delivering Accelerator Centre Programming you can find Clinton reading up on the latest marketing, technology and entrepreneurship resources, exploring a new trail or coffee spot, or trying to get better at his swing on the golf course.

Tabatha Laverty is the Marketing and Community Manager at the Accelerator Centre. As a passionate storyteller and digital marketer, she has worked with entrepreneurs, not-for-profits, and public service agencies for 5 years – helping them develop content, share their stories, and build their brands. When she isn’t writing or meeting new entrepreneurs, you can find her spending time with her husband and 2 young children.

eleven-x and Region of Waterloo Partner for Canada’s First Smart City Water Monitoring Project Utilizing LoRaWAN™ Network

WATERLOO, ON – CANADA | May 31, 2017 – eleven-x™, operator of Canada’s first and only coast-to-coast LoRaWAN™ Low Power Wide Area Network, is pleased to announce a new Smart City development project with the Region of Waterloo.
The first IoT application of its kind in Canada, the Region of Waterloo and eleven-x are teaming up to test the real-time automated data collection from the Region’s water supply production and monitoring wells. eleven-x’s next generation network enables connectivity with low cost devices that could provide the Region with real-time communication of the status of key parameters for managing the Region’s primary water supply sources.

About 75% of the water supply for the Region is derived from groundwater through a system of 132 large production wells extracting water from local sand, gravel and rock aquifers. The Region automatically captures data from a network of 585 monitoring wells to assess any impacts and provide information to manage its water supply sources. However, the data is only collected manually several times over the course of a year which results in delays in getting status information for each of the supply wells. These delays restrict the decision-making ability of the Region in terms of managing its water supply sources.

eleven-x is integrating their next generation network to connect with data logging devices to enable automated measuring and tracking of well water levels and temperature from select production and monitoring wells. Water data will be collected and communicated automatically on an hourly basis. Additionally, a newly added capability of event-driven real-time alerts based on pre-determined parameters, such as significant level fluctuations, will also be tested.

According to Eric Hodgins, Manager, Hydrogeology and Source Water at Region of Waterloo, “The value we gain in having well water data at our finger tips is tremendous for us in terms of decision-making. The technology may allow us to connect our wells directly with our water operations management system and give us the ability to advance the way we monitor and manage this crucial resource”.

“Real-time updates on our wells will give us a better understanding of what is happening with our water supply sources and could really improve this key service we provide to the residents of our Region. The opportunity to reduce our costs is a real bonus,” said Nancy Kodousek, Director, Water Services at Region of Waterloo.

Dan Mathers, Chairman and Co-Founder of eleven-x, said “IoT applications have the potential to help organizations with getting accurate and timely data while greatly improving the costs associated with capturing that data. For the Region of Waterloo, the connectivity our network enables for real-time well water data collection could have an immensely positive impact for them.”

Launched late last year, eleven-x provides a LoRaWAN™ based carrier grade network that enables low cost connectivity and data communications for IoT applications. In addition to the deployment with the Region of Waterloo, the company currently also has other pilots underway enables Smart City initiatives such as Smart Parking and Smart Street Lighting, as well as Industrial and Enterprise IoT applications such as Smart Metering, Asset Monitoring, Smart Buildings and Smart Agriculture.

About The Region of Waterloo
The Region of Waterloo provides more than 60 per cent of municipal services to a growing population of 570,000 people. We are committed to creating an inclusive, thriving and sustainable community through innovative leadership and a range of services such as public health, social services, planning, heritage, water supply, regional roads, waste management, ambulance service, rural libraries, public transit, community housing, emergency planning, Provincial Offences Courts and airport services.

About eleven-x
eleven-x is a network operator enabling the Internet of Things. Our purpose-built low power wide area network is the first of its kind in Canada, providing connectivity for a wide variety of sensors and applications. Our next generation network enables customers in the Private and Public sectors to efficiently and cost effectively manage assets, create and maintain Smart Cities, and realize environmental sustainability. Visit eleven-x.com for more information.