The Startup's Guide to the Galaxy: No BS Advice from Successful Entrepreneurs and Tech Leaders

Entrepreneurship is cool, it’s sexy, and if you live in an innovation district like Waterloo or Silicon Valley, it’s part of pop culture.

It seems everyone is a founder of something nowadays. Unicorns are no longer just for children and the lure of the “Be your own boss!” message is stronger than ever. But, just like the most pop culture phenomena, startup culture doesn’t show you the whole story.

The truth is starting a company, particularly a tech company, is harder than it seems. For every one winner there are nine losers. Entrepreneurship is a career choice that requires specific skill, instinct, resilience, and a passion for delivering value.

But, if you can pull it off, building a successful company is highly rewarding.

Through my experiences designing programming at a world-renowned startup incubator, I see the entrepreneur’s journey – successes and failures – every day. My goal is to give startup founders and intrapreneurs the truth about building out innovative products and services, and to provide them with answers to questions about entrepreneurship that are hard to ask and, sometimes, hard to get honest answers to. “The Startup’s Guide to the Galaxy” is a digital coffee date with dozens of high profile startup founders, intrapreneurs, and mentors, like Mike Litt from Vidyard, Loren Padelford from Shopify, and Jana Levene from Google.

The posts in this series are samples of the interviews from a publication currently in development. Over the next several months, we will share these leaders’ no BS stories of entrepreneurship and get their take on what it is really like to start a technology company. We hope that the series will inspire you to be smart, plan for your successes, learn from your failures, and be a successful, kick-ass entrepreneur.

About the Authors

Clinton Ball is the Director of Client Programs and Initiatives at the Accelerator Centre in Waterloo, Ontario.  As the co-founder of a small software company, Clinton can relate to those building out a technology company and is passionate about helping other entrepreneurs build and scale their companies. When he’s not designing or delivering Accelerator Centre Programming you can find Clinton reading up on the latest marketing, technology and entrepreneurship resources, exploring a new trail or coffee spot, or trying to get better at his swing on the golf course.

 

 

Tabatha Laverty is the Community Manager at the Accelerator Centre. As a passionate storyteller and digital marketer, she has worked with entrepreneurs, not-for-profits, and public service agencies for 5 years – helping them develop content, share their stories, and build their brands. When she isn’t writing or meeting new entrepreneurs, you can find her spending time with her husband and 2 young children.

AceAge's "Karie" takes first steps as ‘connected health’ solution

Originally published by Innovation Guelph

May 3, 2017

Stacey Curry Gunn

Medication delivery device will make its debut in clinical trial at University of Toronto

Soon to be vying for countertop space in the “connected home” is an automated medication delivery device named Karie, designed to help patients take their medication correctly – a solution to a multi-billion-dollar healthcare problem.

Karie was born out of the personal experience of entrepreneur Spencer Waugh, who saw his grandfather repeatedly admitted to hospital after medication mix ups. Waugh discovered that his grandfather was not alone in his struggles: up to 90 per cent of patients make mistakes in taking medication, leading to 28 per cent of emergency room visits and 23 per cent of nursing home admissions. He founded AceAge in 2015, with Karie as its first product.


Karie is designed to make it simple to follow complex medication regimes, using standard multi-dose packaging to dispense the correct meds at the proper times. The device reads the information on each pouch to schedule doses, and goes off like an alarm clock when it’s time for each dose. Karie can also be set to automatically notify a caregiver if a dose is missed. In addition to supporting patient well-being, Waugh expects Karie to be a boon in clinical trial settings as a way to improve adherence rates.

At the end of March, Waugh and his team were busy assembling devices in preparation for Karie’s first big test: a  usability study at the University of Toronto.

The six-week study, set to start in May, will see 32 patients use the device in their homes, a step that Waugh expects will yield the validation necessary to turn a slew of interest from potential partners and customers into firm business relationships.

“It’s incredibly exciting to see something that I’ve been working on for so long become a reality. Karie is no longer a concept, this is our first chance to show how we will positively impact people’s lives. We are now scaling up to build and deploy thousands of devices. We want to make Karie the central fixture of the connected health home,” says Waugh.
Along the way, AceAge has tapped the ONE Network for assistance, including Innovation Guelph where Waugh has worked closely with mentor Don Thompson on product development.

“Don has been phenomenal, covering all the challenges of going from building a handful of beta units, to thousands of devices every month.”

AceAge has also benefitted from $30,000 in matching funds from Innovation Guelph’s Fuel Injection program. “It funded the build of our on-board user experience and application interface, and created the brand for our product Karie,” Waugh said. “Without the Fuel Injection award, we would not be able to go to market right now. The funding and advice that Innovation Guelph gave us was crucial for us to get to the stage we are at today.”

Fuel Injection funds also made it possible for Waugh to travel to Edmonton, Hong Kong and Paris to introduce Karie to potential partners and investors.

“It’s been extremely rewarding to help Spencer navigate the many aspects of bringing this important medical device to market,” Thompson says. “Karie solves a real problem for patients and the healthcare system as a whole, and we anticipate exciting things to come.”

AceAge will also be making the rounds at Toronto Health Innovation Week (April 3-7, 2017): Waugh will be competing at the 3rd annual MaRS HealthKick Challenge April 5, as well as pitching at the Aging2.0 Toronto Global StartUp search on April 7. He is also scheduled to speak at the Apps for Health conference at Mohawk College on April 27 and will be at OCE Discovery May 15-16. Follow the company’s progress on Twitter @AceAgeKarie and LinkedIn.

Soaring startup GainX gears for launch of U.K. office

Originally Published by Communitech News

Craig Daniels

May 3, 2017

A five-year anniversary celebration, a grand opening of an office in the U.K., soaring year-over-year revenue growth, a hiring spree, a soon-to-be consummated partnership with Microsoft and a hefty financing round. That’s all Waterloo Region-based GainX has lined up on the immediate horizon.

“We are a rocketship,” says Angelique Mohring, CEO and co-founder of GainX.

A rocketship, yes, with the irony being that Mohring is trained in more earthly pursuits like archeology and anthropology, and that’s only fitting: Her firm’s software gives executives of large companies the tools they need to launch what amounts to a forensic dig on the makeup of their own operation, excavating the places where opportunity and risk reside. The result is a better return on their innovation spend.

“We can actually map how information flows inside of your organization,” says Mohring.

Specifically, GainX software helps organizations identify where untapped pockets of talent exist within their companies, eliminating the need for new hires. It also helps companies pin down what Mohring calls their “clay layer,” the place in every company where good ideas “go to die.”

Data is obtained through a mobile app used by a client company’s employees.

“Let’s say you want to be a digital bank by 2020,” explains Mohring. “We can show you where that idea is going to get stuck, [down to] to the region, the country, the individuals, the teams, the department. Whatever layer of granularity you want, before you spend a dollar.

“We’re able to help you identify where the risks are going to be and then manage the real-time risks. Here’s the portfolio [that the software] can see. Here are the movements in the market. Here is your inherent risk on your multi-billion spend.”

GainX customers in Canada include, among others, CIBC and the Royal Bank, as well as major financial institutions in the U.K. and U.S.

Mohring has been part of the Waterloo Region tech scene for 10 years. She and her husband, Lance, one of three co-founders of the Waterloo Region startup Plasticity Labs, moved here from Seattle when they decided they’d had enough of George W. Bush’s America. She quickly found a post at OpenText, deciding after five years there to bootstrap her own company.

GainX has 15 employees, and plans to open an office in London on May 24 that will house sales and marketing operations. The May 24 event will be attended by Ontario’s Minister of International Trade, Michael Chan, and will include a round-table discussion at Canada House.

Opening an office overseas is part of a deliberate play to expand into global markets. For Mohring, going international is a natural fit. Her father was in the Canadian Forces and was often posted abroad, family in tow. “I have lived in 25 cities and six countries,” says Mohring. “I’ve not had any other perspective in my life except an international perspective.”

And why focus on London, specifically?

“One of the reasons we [plan to] launch [in London] was that I was invited onto the innovation board at the Royal Bank of Scotland. That bought me some credibility to then start working with some other U.K. companies.

“My experience working in the U.S. is it is a phenomenal economy. It is a strong trade partner with Canada. But my experience is, the U.S. talks about the U.S., thinks about the U.S., focuses on the U.S.”

The company’s research and development will remain in Waterloo, housed at the Accelerator Centre.

“Canada brings huge benefits for a company like mine because it has strong international partnerships already. I don’t think you can beat the Canadian dollar against the quality of talent you get here. I am a huge fan of [Prime Minister] Justin Trudeau and his perspective on innovation. I love what I’ve seen so far.”

Her Canada love cools somewhat, however, when the discussion turns to capital. Thus far bootstrapped, GainX in now looking for money. Mohring expects the round will come from the U.S. or U.K. rather than Canada.

“Most of the investors in Canada come to me with checklists,” she says. “When they do, I’m not even willing to have the conversation.

“We have grown anywhere from three to four times our revenue year over year. This year it will be closer to five to 10.

“[Financing outside of Canada] means most of my growth will happen outside of Canada. Yes, I’ll keep my IP here. Yes, I’ll keep my development here. But most of that growth and funding will come from somewhere else.

“Fitting everything into a box is why we have a D on our international report card.”

Still, financing aside, it’s clear Waterloo Region and its tech ecosystem matter to her. She and her husband moved specifically because they liked what they saw emerging in the region.

“We picked this area with eyes wide open,” said Mohring. “We did a lot of research on Kitchener-Waterloo region before we decided to come back to this part of Ontario.

“This was 10 years ago. It had a up-and-coming tech hub. It had some pretty big tech companies that were starting to take shape. It was close to Toronto. It was easy to get on an airplane. It’s a great place to raise a family. To me, I don’t think I’ll move again.

“I see innovation across the whole world. Waterloo is doing great, but it’s not excellent yet. I wouldn’t give it A-plus on a report card. I think it has a lot of room to grow and we still need to mature.

“[But] the Toronto-Waterloo Corridor is generating some pretty rich dialogue. I hope [we] can [take it] to the next level.”

Conrad launches part-time weekend MBET program

Originally published by the University of Waterloo

The Conrad Centre has launched a part-time version of its Master of Business, Entrepreneurship and Technology (MBET) program, designed for individuals who want to develop the skills to lead change and launch new ideas while balancing full-time work. Course material will be delivered in weekend sessions over three years, with the first cohort starting classes in September 2017.

The MBET program is a graduate business degree for entrepreneurs which combines interdisciplinary courses with practical experiences in venture creation and commercialization. The new part-time program’s weekend format offers greater flexibility for students to develop their entrepreneurial skills with the mentorship of acclaimed faculty and industry leaders, while applying this learning to their workplace or venture in real-time.

Attend an upcoming webinar to learn more about MBET part-time and full-time options!

Part-time MBET at a glance

Course delivery

Three years in duration. Course content delivered in weekend sessions (Friday evening and all day Saturday) held roughly every three weeks, with a total of 12 weekend sessions per year.

Curriculum

Nine courses and a Corporate Commercialization Practicum. The practicum will begin in the second year.

All nine courses and the practicum are integrated throughout the program rather than divided by conventional terms. The program is designed so that course material is delivered at the time when it is most relevant to the experiential components of the course, a reflection of the MBET philosophy of learning for the sake of achieving goals rather than for the sake of solving problems that may occur in the future.

The content of the part-time and full-time versions of the program is the same.

Location

Conrad Business, Entrepreneurship and Technology Centre

University of Waterloo

Admissions

Applications for the part-time cohort are currently being accepted. Please visit our Admissions Requirements page for detailed admissions requirements.

Tuition

For Canadian citizens and permanent residents, part-time tuition for the 2016/2017 academic year was approximately $11,508 CAD per year. The approximate total tuition for the three year program is $34,524.

For international students, part-time tuition for the 2016/2017 academic year was approximately $14,250 CAD per year. The approximate total tuition for the three year program is $42,750.

*The tuition rates listed on this page are subject to change and meant as a guide only.  For exact amounts, and incidental fees, visit the university’s Student Financial Services page regularly.