“For most customer service reps, helping people choose the best health care plan isn’t a game. But it can be. Some companies have taken to using simple games with cleverly embedded training elements to prepare employees for their jobs. While workers enjoy a little gaming time, their employers get a little training time as well.” Source: Ben Paynter, Fastcompany.com
Click here to see the full article. Visit Axonify online, or read their blog.